DISTANCE SALES AGREEMENT

Provider/Seller: Company name: Address: Email: Phone:

Buyer/Consumer: Name: Email: Address:

“Platform”, “Content” and “Service” refer to the online learning and credential services offered via [your domain].

Provision of digital course content and related services purchased by the Buyer via the Platform.

The Buyer confirms that they reviewed the pre-contract information (main characteristics, total price, performance/access, withdrawal right and exceptions) before placing an order.

Access is granted after successful payment [immediately / within X hours]. Services are delivered electronically.

Prices are displayed on the Platform. Payment methods: [•]. Invoicing: [•].

Consumers may withdraw within 14 days without giving any reason, subject to applicable rules. Withdrawal notice can be sent via [email] or the Platform’s withdrawal form.

Where the Buyer requests immediate access and the service starts before the end of the withdrawal period, withdrawal exceptions may apply (e.g., instantly performed electronic services or instantly delivered digital content).

Platform practice: If the Buyer ticks “Start access immediately”, they explicitly request early performance and acknowledge that withdrawal exceptions may apply.

[Describe rescheduling, freezes, substitutions if you offer them.]

Content is licensed for personal use only; no redistribution.

Certificates are issued upon completion and/or assessment conditions. They are certificates of completion and do not constitute formal equivalency or professional licensing.

Personal data is processed in accordance with the Privacy Policy.

Mandatory consumer rights in the Buyer’s country remain reserved.